I don't know about you, but I have finally had enough of all the B.S. from every company/shop/sales-rep/estate agent and so on that I deal with. What ever happened to good old fashioned honesty and transparency? How about when I request a quote you quote me the full cost instead of giving me a price I can budget for then adding GST and shipping on top. Or how about if you tell me that I don't have to pay for something then you bill me for it... you have the courtesy to let me know.
Or how about this.... you sell me the product that you told me you were selling me instead of selling me something completely different then showing no remorse for lying. Or when you print something you check the design before you send it to the client and apologise for screwing the client around...
Ok, so basically I have had a very bad year with dealing with companies. And in light of this... welcome to the new way in NO B.S. companies...
My aim is to be 100% honest with each and every one of you and be completely transparent in all that I do. This has always been my aim, but not it seems ever more crucial to make a statement about it. Each product will be labelled with it's material content and with the new look and complete content overhaul of my stock, this blog and the website:
www.pixieinthepark.com I will be publishing a report on where my stock comes from, it's environmental impact and include a list of all of the new products that I use. This will be available for anyone to read. You will be charged the ACTUAL postage rate that I get charged from the post office, plus the cost of the packaging. I have a feeling the new website makes you put in your details before you see the shipping, so I will add a price list for the postage.
I really appreciate any and all of your feedback. If you have bought something you're not happy with - I need to know... If you've bought something you love - I need to know. If you think I'm hiding something - I need to know! You can
email me any time.
If you too are sick of the B.S. make a complaint to the company direct or go above their heads to the Office of Fair Trading, don't let them get away with it anymore, we deserve a lot better!